We’re thrilled to welcome you as a Community Bank, N.A. business banking customer. Merchants Bank and Community Bank, N.A. will formally merge the weekend of May 12-14, 2017. Upon the closing of the merger, your accounts with Merchants Bank will become accounts with Community Bank, N.A. To ease the transition process, we’ve designed this site to answer any questions you might have.
The Community Bank difference.
Our business banking group is all about making it easier to manage your finances so you can better focus on your core business. Our business bankers have deep experience and are prepared to listen to you and understand your business needs. Then and only then will they offer expert advice—and the right products and services for your situation: checking and savings accounts, credit cards, online banking, payroll, cash management, lines of credit, capital and agricultural loans, and much more.
Before long, you’ll also learn what we mean by “bank happy.” It’s how we approach business customers every day. We aim to go well beyond satisfaction. It starts with a high level of customer service in everything we do. It’s local bank managers who can make loan decisions at the branch level. It’s a deep team with strong financial expertise who’ll give you a helping hand every step of the way. Finally, it’s about supporting the local communities we serve.
We’re here to make the transition easy.
We know you’ll probably have questions in the days and weeks ahead. We’re here to provide answers. To learn more about Community Bank and its products and services, simply call 1-800-388-4679, visit communitybankna.com or stop into any branch.
We’re very glad to be joining your community and we look forward to serving you.
Mark E. Tryniski
President and Chief Executive Officer