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Greetings!

We’re delighted to welcome you as a customer of Community Bank, N.A. As you may know, we anticipate that Merchants Bank and Community Bank, N.A. will formally merge the weekend of May 12-14, 2017, however, this is subject to change depending on final regulatory approval.

We’re confident you’ll like banking with us. You’ll discover our staff is devoted to great service and helping you find smart ways to manage your finances.

We live by a simple phrase: “bank happy.” It sums up our approach to providing superior service to customers wherever they may be: in branch, on the phone, online or at the drive-up.

Since our founding in 1866, Community Bank has served the communities where we do business. For example, we lend local and make loan decisions locally, right at the branch. Our employees volunteer their time and expertise to many community organizations. And last year, Community Bank provided financial support to nearly 600 charities and community causes, large and small.

However, our local focus doesn’t mean we can’t compete with national firms. In fact, in 2016, Forbes ranked Community Bank the third best performing bank in America*.

Based on a May 12 merger date, Merchants Bank branches will close at 3 p.m. and remain closed through the weekend. We will reopen on May 15, 2017, as Community Bank, N.A. We ask you to please plan appropriately for your cash needs during this time.

We understand change like this usually comes with a lot of questions. So we’ve loaded this site with plenty of answers. Feel free to take a look around. And please visit our Facebook, LinkedIn and Instagram pages. Better yet, stop into any branch.

*Among the nation's 100 largest banks and thrifts.


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Community is in our name.

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